Help-center

General Questions
What exactly does FluxSound offer?

FluxSound is your final destination in search of high-quality melodies, sound effects, and photos for your creative endeavors. Whether you’re hosting a podcast, scoring a film, or designing a video game, our extensive library ensures you have the perfect assets at your fingertips. With easy navigation and an array of choices, launching your project with the right vibe has never been easier!

How can I search for assets on FluxSound? 

To find the perfect asset, start by using our search bar, where you can enter keywords related to what you’re looking for. For more targeted results, use our advanced filters to narrow down your choices by exclusive tags. This way, you spend less time searching and more time creating!

Are there any free assets available on FluxSound? 
Can I use FluxSound assets for commercial projects? 
What sets FluxSound apart from other providers? 
Payment Questions
Can I get a refund if I am not satisfied with a purchase? 

We understand that not every purchase might meet your expectations. That's why we offer a trouble-free refund process for assets that haven't been used in published projects. You can request a refund within 14 calendar days of your purchase by contacting our Customer Support with your order details and reason for dissatisfaction.

How secure are my payments on FluxSound? 

Security is our number one priority. All transactions are encrypted with the latest SSL technology to protect your personal and financial information. Rest assured, your payments are processed through secure gateways, ensuring your data remains safe from unauthorized access and any cyber threats. 

Can I receive an invoice for my purchase? 
Are there any subscription plans available that offer better value? 
What payment methods are accepted by FluxSound?
Additional Support Questions
Can I use FluxSound assets for educational purposes? 

Yes, absolutely! Assets are perfect for educational projects. Educators and students can use our assets in classroom settings, presentations, or in student projects. 

What should I do if I encounter technical issues with an asset?

f you run into any technical problems with our assets, please reach out to our Support team immediately. Provide them with a detailed description of the issue, and they will assist you in resolving it promptly or provide an alternative asset if necessary.

Can I submit suggestions for new assets or features on FluxSound? 
What if I lose the downloaded assets? Can I re-download them? 
How does FluxSound handle copyright concerns?